Fear- a Bane or a Boon?

 

Most people suffer fear in certain situations or at some point of life. But some people may say that they never experience fear. They are the ones who don’t speak the truth. Fear is a normal human response to very challenging tasks. However, it becomes a bane if a person suffers fear without any reason. If they suffer from unfounded fears. The funny thing is, we meet such people in abundance. This is funny as well as unfortunate.

According to Bertrand Russell, many a time the source of fear is superstition. Cruelty of one kind or the other also causes fear. The management professionals are often attacked by this malady if they are perfectionists. There is nothing perfect in life. One may say only nature is perfect. All human beings have only to work towards achieving perfection which happens to be mirage.

One American once said that his life had been full of misfortunes which never took place. Fear of death is worse than the death itself. Left to itself, fear grows from bad to worse. Fear follows the most important of the Murphy’s laws – ‘left to themselves things go from bad to worse’.

 

If this is the case and what should one do? Fear is a question. First of all you have to answer it yourself. What are you afraid of, and why? Just as the doctor goes in to the history of the disease to find a cure, you have to bring to light all the reasons which had been the cause of your fears. And then you have to use fear as your friend. Tell yourself, ‘fear is here with its gift of energy and heightened awareness’. In this situation you can learn the best lessons of your life and act most efficiently. In fact heightened feelings enhance your productivity. You achieve greater heights. Since we know that fear robs our mind of power of reason and action, we should fight it out by doing things we fear the most. You must try to start or take action in a project which you have been procrastinating for a long time. That you can do by invoking your courage. And what is courage? ‘Courage is fear that has said its prayers’, as wittily explained by Dorothy Bertrand.

Remember fear is a dark room where negatives are developed. So don’t get in to this dark room. Fortune helps the brave!

 

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Better Communication Improves Productivity.

Productivity of an organization is a collaborative effort of all the stack holders where:
There are no misunderstandings….managers communicate clearly the tasks to be performed by the employees….

Good listening skills empower the staff to correctly perceive and work in tandem… gathering the relevant data and presenting to the higher ups for policy decisions….

All above and many more productivity relating activities depend on communications. Therefore, good communication skills form the nucleus of a progressive organization. Clear effective communications at all level are necessary for an organization to prosper. The wastages are cutout and both the employees and customers find their satisfaction using this highly effective tool. Let’s look at the following:

 

Good Communications Avoid Misunderstanding: Misunderstandings created by poor communications can be very expensive to the organization. The resulting confusion can cause heavy losses. Unclear instructions often make the juniors confused and afraid to clarify. The result is disastrous.

 

Effective Communications Provide Direction: The team efforts have to be aligned with the company’s vision and goals. It’s only when all concerned contribute to the goals that both top line and bottom line rise. This is not possible without effective communication.

 

Healthy Communications Breed Healthy Culture: every organization carves out a culture of its own. When the staff members coming from different backgrounds effectively communicate with each other, corporate culture becomes healthy. Therefore good training in communications is critical towards promoting a healthy corporate culture.

 

Focused Articulate Communication Encourages Accountability: It’s only when an organization practices effective communications skills that the staff are empowered to keep one another accountable. Effective communication provides such instruction as enables each employee to know exactly what is expected of him/her. In the process a good level of accountability with one another is maintained. This in turn increases productivity.

In the competitive environment of today, business houses have to harness their resources to maintain an edge in the market place. This is possible only if at every level clear, lucid communications are practiced.

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Public Announcements.

 

 Subway in New York.

“Good Morning….. Good morning to all of you. Have a wonderful day…” This was the cheerful announcement I heard in a subway train in New York travelling from Queens to Times Square. The enthusiastic greetings were interspersed with interesting happy anecdotes. The compartment which I was travelling was disfigured with some writings which made no sense to me. But the announcements were so pleasing to hear that I was filled with energy to encounter great things in Manhattan (New York). 

 

Linatte Airport, Milan

Then again I remembered when I got down first time at Linatte Airport in Milan, Italy. The announcements were music to my ears. That was my first visit to Italy and I didn’t know one word of Italian language. But the tone, the clarity and the cordiality with which announcements were being made filled me with joy. I thought it was a wonderful country.

I know that comparisons are odious and should be avoided. But if these leave us with lessons to learn, I consider comparisons serve a good cause and should not be despised. So I draw a comparison with my most recent experience.

Last week I went for to Delhi for a day. As per my habit I reached the airport well in advance and was waiting for the flight announcement after my security check. There was no announcement but there was a call on my mobile. Suddenly the caller almost shouted “Where are you Mr. Kakri. You are the last passenger to board the flight.” Hurriedly I went to the gate and boarded the bus trying to avoid the sarcastic looks prowling my entire body.

  

SpiceJet- Delhi Airport

I did my work and next day & returned by SpiceJet flight. The departure time of the flight was 4 pm. As usual I was early. I seated myself after searching a lone empty chair and started browsing the book my nephew had given me. At the counter I was informed the boarding will start at 3:30 pm. Around that time there was some feeble announcement about Spice Jet Flight. As I could not decode the words spoken an in an inarticulate fashion, I looked for the announcement board. The flight was delayed by half an hour. So I thought the boarding will take place at 4 pm instead of 3:30 pm. After some time a worried looking elderly person told me that the flight was further delayed. However there was no announcement. We were all waiting on the 1^st floor while the boarding takes place on the ground floor. So slowly I went down and reached gate no 12 where I was supposed to board the flight. There was a huge queue and I also took my place in the queue. But it did not move for more than half an hour. Some of the passengers lost their temper. There were hot arguments with the airline staff. It was an uncivil ugly sight. This could have been easily avoided with proper articulate and cordial announcements.

Our political leaders often go to foreign countries for study tours. I hope one day they will come back realizing the importance of polite and clear announcements to guide our concerned people.

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Anton Chekhov- The Great Russian Short Story Writer.

Anton Chekhov was born in 29^th January 1860 and died on 15^th July 1904. Though he was a doctor by profession, he is remembered as one of the finest short story writers in the world. Some of his stories have been adapted as plays, films etc. He died young at the age of 44 years. He practiced his medical profession throughout his literary career. Jocularly, he would say ‘medicine is my lawful wife, and literature is my mistress.’

 

Young Anton.

He also wrote a number of plays. These are: ‘Uncle Vanya, Three Sisters and The Cherry Orchard’. However his play ‘The seagull’ was a big flop. That’s why he stopped writing plays. He introduced stream of consciousness technique in his stories. This was well ahead of time. But his treatment of this technique was quite simple and therefore his stories are merited by one and all. Later Russian literary writers lauded creativity of technique and his imagination. 

 

 Painting of Anton Chekhov.

He had to spend lot of time attending to his patients. At times, they would come from far of places. He had also to visit the patients who could not come to his clinic. Such visits were time consuming but he continued. His interaction with patients gave him lot of material which he used in literary creations. 

 

Anton with Leo Tolstoy.

Today is his death anniversary. Our deepest regards to one of the greatest short story writer the world had seen so far.

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3 Aspects of Personality.

 

Simply said, any person must assess himself/herself on the 3 important aspects of personality: i) Acquiring knowledge ii) Developing an ability to explain what you know iii) Using your knowledge for your work and activities.

1. Acquiring Knowledge: One acquires knowledge with formal educations. More importantly practical knowledge is acquired once you entered your business or profession. Every day can give us some lesson provided we sit down and contemplate to review the day. So knowledge is a continuous, never ending process. Even when we have learnt something in our formal education, we may have to supplement the same with additional information during life.                                                                             

2. Ability to transfer knowledge: Anything that we do is a collaborative effort, today. Thus, you have to communicate your ideas, your views and so on. Unless you are adept in this aspect of personality, your growth will have some kind of limitation. So ability to transfer knowledge and make others do what you want to them to do is crucial to the success of your project. If there is any deficiency in this ability to communicate, the same will show in the progress of the project.  

 

3. Putting knowledge to work: One may have acquired great knowledge but unless they put it to use its value will never be discovered. So, thoughts are not enough. Thoughts must be converted in to action. It is the action which can bring about any result. The more efforts you put in, the better results are rewarded. But one should never have the expectation that all efforts will bring in results. Some time you work very hard but the result are not commensurate with the amount of efforts made. That is the way life works. No one should ever expect the poetic justice in life.

 

It is observed that those who excel in the first aspect of personality may become philosophers and the kind. They are generally good advisors but not so good in performance. They need to develop a perspective so that they are not lost in the ocean of knowledge. Knowledge is unending, indeed. They have to limit themselves to what is needed by them.

Other people, who are quiet, apply their mind and rely more on action. They are often the risk takers. They are the mostly likely people to become business leaders. They hire people for various functions which they feel that they are not able to perform. But because of their rich and sometime checkered experience, they have a lot to talk about. But they tend to become self centered.

People who develop excellent ability to transfer knowledge become teachers, lecturers, public speakers, trainers and performers. The nucleolus of their progress always remains communication skills. The world today, is heading toward the situation where communication skills have assumed a great importance. We spend more time on conference calls, on social media, on organizing/conducting/participating in meetings and so on. The human communication skills have only brought about all the progress that we see around us. During the last century world has seen maximum material progress which has been achieved with maximum communicative collaboration.

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