Better Communication Improves Productivity.

Productivity of an organization is a collaborative effort of all the stack holders where:
There are no misunderstandings….managers communicate clearly the tasks to be performed by the employees….

Good listening skills empower the staff to correctly perceive and work in tandem… gathering the relevant data and presenting to the higher ups for policy decisions….

All above and many more productivity relating activities depend on communications. Therefore, good communication skills form the nucleus of a progressive organization. Clear effective communications at all level are necessary for an organization to prosper. The wastages are cutout and both the employees and customers find their satisfaction using this highly effective tool. Let’s look at the following:

 

Good Communications Avoid Misunderstanding: Misunderstandings created by poor communications can be very expensive to the organization. The resulting confusion can cause heavy losses. Unclear instructions often make the juniors confused and afraid to clarify. The result is disastrous.

 

Effective Communications Provide Direction: The team efforts have to be aligned with the company’s vision and goals. It’s only when all concerned contribute to the goals that both top line and bottom line rise. This is not possible without effective communication.

 

Healthy Communications Breed Healthy Culture: every organization carves out a culture of its own. When the staff members coming from different backgrounds effectively communicate with each other, corporate culture becomes healthy. Therefore good training in communications is critical towards promoting a healthy corporate culture.

 

Focused Articulate Communication Encourages Accountability: It’s only when an organization practices effective communications skills that the staff are empowered to keep one another accountable. Effective communication provides such instruction as enables each employee to know exactly what is expected of him/her. In the process a good level of accountability with one another is maintained. This in turn increases productivity.

In the competitive environment of today, business houses have to harness their resources to maintain an edge in the market place. This is possible only if at every level clear, lucid communications are practiced.

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3 Aspects of Personality.

 

Simply said, any person must assess himself/herself on the 3 important aspects of personality: i) Acquiring knowledge ii) Developing an ability to explain what you know iii) Using your knowledge for your work and activities.

1. Acquiring Knowledge: One acquires knowledge with formal educations. More importantly practical knowledge is acquired once you entered your business or profession. Every day can give us some lesson provided we sit down and contemplate to review the day. So knowledge is a continuous, never ending process. Even when we have learnt something in our formal education, we may have to supplement the same with additional information during life.                                                                             

2. Ability to transfer knowledge: Anything that we do is a collaborative effort, today. Thus, you have to communicate your ideas, your views and so on. Unless you are adept in this aspect of personality, your growth will have some kind of limitation. So ability to transfer knowledge and make others do what you want to them to do is crucial to the success of your project. If there is any deficiency in this ability to communicate, the same will show in the progress of the project.  

 

3. Putting knowledge to work: One may have acquired great knowledge but unless they put it to use its value will never be discovered. So, thoughts are not enough. Thoughts must be converted in to action. It is the action which can bring about any result. The more efforts you put in, the better results are rewarded. But one should never have the expectation that all efforts will bring in results. Some time you work very hard but the result are not commensurate with the amount of efforts made. That is the way life works. No one should ever expect the poetic justice in life.

 

It is observed that those who excel in the first aspect of personality may become philosophers and the kind. They are generally good advisors but not so good in performance. They need to develop a perspective so that they are not lost in the ocean of knowledge. Knowledge is unending, indeed. They have to limit themselves to what is needed by them.

Other people, who are quiet, apply their mind and rely more on action. They are often the risk takers. They are the mostly likely people to become business leaders. They hire people for various functions which they feel that they are not able to perform. But because of their rich and sometime checkered experience, they have a lot to talk about. But they tend to become self centered.

People who develop excellent ability to transfer knowledge become teachers, lecturers, public speakers, trainers and performers. The nucleolus of their progress always remains communication skills. The world today, is heading toward the situation where communication skills have assumed a great importance. We spend more time on conference calls, on social media, on organizing/conducting/participating in meetings and so on. The human communication skills have only brought about all the progress that we see around us. During the last century world has seen maximum material progress which has been achieved with maximum communicative collaboration.

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